GET - Organization Exceptions

GET List of Valid Exceptions for an Organization

The GET exceptions endpoint allows the retrieval of the current Shipment and Order Exceptions for an organization in Freight Portal.

The HTTP endpoint for GET exceptions is listed below:

HTTP Verb: GET
URI: atlas/frexapi/shipment/OrderExceptionList/
Authentication: Bearer Token

Success Response:

[
    {
        "ExceptionType": 1018,
        "ExceptionCode": "19",
        "ExceptionDescription": "Delivery Issue - Call Customer",
        "DisplayOrder": 10
    },
    {
        "ExceptionType": 1019,
        "ExceptionCode": "20",
        "ExceptionDescription": "Delivery Issue - Need Technician",
        "DisplayOrder": 20
    },
    {
        "ExceptionType": 1020,
        "ExceptionCode": "21",
        "ExceptionDescription": "No Delivery - Not At Home",
        "DisplayOrder": 30
    },
    {
        "ExceptionType": 1021,
        "ExceptionCode": "22",
        "ExceptionDescription": "No Delivery - Customer Cancelled",
        "DisplayOrder": 40
    },
    {
        "ExceptionType": 1022,
        "ExceptionCode": "23",
        "ExceptionDescription": "No Delivery - Missed Delivery Window",
        "DisplayOrder": 50
    },
    {
        "ExceptionType": 1023,
        "ExceptionCode": "24",
        "ExceptionDescription": "No Delivery - Other",
        "DisplayOrder": 60
    },
    {
        "ExceptionType": 1024,
        "ExceptionCode": "25",
        "ExceptionDescription": "Refusal - Customer Preference",
        "DisplayOrder": 70
    },
    {
        "ExceptionType": 1025,
        "ExceptionCode": "26",
        "ExceptionDescription": "Refusal - Damage (Cover)",
        "DisplayOrder": 80
    },
    {
        "ExceptionType": 1026,
        "ExceptionCode": "27",
        "ExceptionDescription": "Refusal - Damage (Frame)",
        "DisplayOrder": 90
    },
    {
        "ExceptionType": 1027,
        "ExceptionCode": "28",
        "ExceptionDescription": "Refusal - Damage (Wood)",
        "DisplayOrder": 100
    },
    {
        "ExceptionType": 1028,
        "ExceptionCode": "29",
        "ExceptionDescription": "Refusal - Quality Issue",
        "DisplayOrder": 110
    },
    {
        "ExceptionType": 1029,
        "ExceptionCode": "30",
        "ExceptionDescription": "Refusal - No Fit",
        "DisplayOrder": 120
    },
    {
        "ExceptionType": 1030,
        "ExceptionCode": "31",
        "ExceptionDescription": "Refusal - Wrong Item",
        "DisplayOrder": 130
    },
    {
        "ExceptionType": 1031,
        "ExceptionCode": "32",
        "ExceptionDescription": "Refusal - Other",
        "DisplayOrder": 140
    },
    {
        "ExceptionType": 1032,
        "ExceptionCode": "33",
        "ExceptionDescription": "Joybird - Call Customer",
        "DisplayOrder": 150
    },
    {
        "ExceptionType": 1033,
        "ExceptionCode": "34",
        "ExceptionDescription": "Joybird - Need Technician",
        "DisplayOrder": 160
    },
    {
        "ExceptionType": 1034,
        "ExceptionCode": "35",
        "ExceptionDescription": "Joybird - Refused",
        "DisplayOrder": 170
    }
]

This list of exceptions can be customized by organization as needed, should your organization need a custom list of exceptions, please reach out to [email protected] and they will instruct you on how to do so.


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